Answers
Frequently asked questions
The quick answers. Missed something? Ask us over WhatsApp or via the contact page.
Every powder is single-origin and farm-direct. We source moringa, ashwagandha, amla, triphala, brahmi and neem from small certified organic farms, then shade-dry and stone-grind in small batches to protect delicate nutrients. Every batch is third-party lab-tested for heavy metals, microbes and adulteration before it ships — no fillers, no additives.
Yes. Each batch is independently tested at a NABL-accredited laboratory for purity, heavy metals, pesticide residue and microbial load. The certificate applies to the batch printed on your pouch, so you always know exactly what you are consuming.
Follow the dosage printed on the pouch (typically 1–2 grams once or twice a day). You can take it with warm water, milk, or blend it into smoothies and porridge. Powders are potent, so start low and adjust gradually. Powders are food supplements, not medicines — always consult a healthcare professional if you are pregnant, nursing or on medication.
Keep the pouch airtight, in a cool, dry and dark place away from sunlight. Sealed powders stay fresh for 12 months from the milling date; open pouches should ideally be finished within 3–4 months. A "best before" date is printed on every pouch.
We deliver across India through reliable, trackable couriers. Orders of Rs 999 or more ship free; smaller orders attract a flat shipping charge (shown at checkout). Most orders dispatch within 24–48 hours, and typical delivery takes 3–7 business days. You can track every order from the "Track order" link in the footer.
We support UPI, credit/debit cards, net banking and popular wallets via secure payment gateways, and bank transfer is available at checkout. Payment is processed over encrypted channels — we never store your card details.
Because these are edible products, we can only accept returns for unopened, sealed pouches reported within 7 days of delivery, or in case of a manufacturing defect or transportation damage. If something is wrong, message us on WhatsApp or email within 48 hours of delivery and our care team will make it right. See our Refund & Returns policy in the footer for details.
The fastest way is the WhatsApp bubble at the bottom-right of any page (24×7), or email us via the Contact page. We reply within one business day.